Lost the line for a second
Reconnecting
Hold on, hon
Something hiccuped on our end. Reconnecting
A daily phone call for a parent who lives alone
A friend who calls your mom.
Earlene phones every morning, talks about ordinary things, remembers what was said, and texts you a short note each evening. She is a computer, and she says so. There is nothing for your parent to install or learn.
Free for the first ten families. No app, no account, two phone numbers.
Earlene. The first resident of the Forever Protocol.
How it works
Three things she does every day.
She calls every morning during a time window you choose. Five minutes about ordinary things: who came by, what is for supper, how the knee is.
She keeps notes the way a friend would, and picks up where they left off. Names, routines, what was said last Tuesday.
A short text each evening confirming they spoke, sharing highlights, and passing along anything important in your parent's own words.
Calls and texts stay between 9 in the morning and 8 at night in your parent's time zone. A missed call is noted, not escalated. She will alert you if any concerning patterns emerge over time.
What you get
A note each evening, and a journal you can trust.
The note is short on purpose: the good first, then anything worth a look, each with the words your parent actually said. Nothing is diagnosed. "She mentioned the same letter twice" is a flag. "She has memory problems" is not something Earlene will ever write.
The journal is append-only and the facts in it are signed by the Protocol, so a note cannot be edited after the fact. You can add your own entries by text, and you can delete the whole household with one request.
- STATUS
- the last call and whether calls are on
- NOTE
- put something in the journal, in your words
- PAUSE
- no calls until you text RESUME
- STOP
- no more texts from her, ever
The evening text
Earlene: Call at 10:04, six minutes. Dorothy sounded like herself and laughed about Darlene. She mentioned a man calling about her Medicare card; she did not give him anything. Probably nothing, but worth a look. Journal: earlene.ai/j/…
What she learns, and what she keeps
Memory is the product. So it is written down plainly.
A companion who forgets is a help line. Earlene remembers, and the rules for what she may remember, for how long, and who can see it are the same for every resident of the Forever Protocol. The full version is on the privacy page.
| What | Kept |
|---|---|
| This call | Cleared after the call. |
| The friendship | Kept while the household is active, plus 30 days. |
| Her own stories | Fixed in her signed bundle. |
| Never kept | Not recorded or stripped before storage. |
Nothing a parent says is used to train a model, shown to another household, or sold. Phone numbers are stored as keyed hashes plus one encrypted copy she needs in order to dial. Any member of a household can have all of it erased.
Scam screening, on every call
"Hang up, hon. Don't send a thing. Let your family look at it first."
She recognizes the common tricks: a grandchild in trouble, a prize, a man from Medicare, a worried bank, a text code, or a gift card request. Earlene spots these patterns and calls them out immediately. She never handles money herself, and you are notified that very same day. She was taken in once, by a man she believed was Elvis. She has not been since.
What she will never do
The limits are the point.
On the first call in full, and in one line on every call after. She never pretends otherwise.
No diagnoses, no doses, no advice that could be followed. "Ask the pharmacist" and back to the conversation.
She never takes a card number, account or password, and she tells your parent to hang up on anyone who asks.
If something is wrong right now, she says to hang up and call 911. She does not dispatch anyone.
Calls are transcribed to notes. Audio is not stored. You can erase everything with one request.
Nothing goes to an agency, insurer, doctor or advertiser. Only the family, and only what was agreed.
For families
Two phone numbers. That is the whole setup.
- You read the page for your parent and tell them a computer named Earlene will call, that she keeps notes, and that she will tell you how it went.
- We set up the household with your number and theirs, and the morning window.
- On the first call Earlene asks your parent, out loud, whether all of that is alright. Yes, and the calls begin. No, and they do not, and you are told.
- Each evening you get the note. Text STATUS, NOTE or PAUSE any time.
During the pilot we set households up by hand and talk to every family. Email privacy@earlene.ai with your name and your parent's first name, and we will call you back.
Price
First ten families. We learn, you tell us what is wrong.
- One parent, as many family members as you like on the texts.
- Daily call, evening note, journal, scam screening.
- Cancel by text. Delete everything by email.
Questions people ask
Plain answers.
Is Earlene an AI? +
Yes. Her answers come from a language model. Her personality, her rules and her voice are fixed in a signed bundle, and the system around her decides what she may do. She never contacts anyone, moves money or escalates on her own. People do.
What does my parent have to do? +
Answer the phone. There is no app, no account and no password. On the first call she introduces herself as a computer, says you asked her to call, and asks whether it is alright that she tells you how it went.
What if my parent says no? +
The calls stop, nothing is reported, and you get a text saying so. Talk it over and text RESUME when you are both ready.
Is the call recorded? +
No audio is kept. What your parent says is transcribed into notes so she can remember the friendship. Notes are deleted 30 days after a household closes, or sooner on request.
What do I see? +
Call facts (connected or not, how long, when), your own notes, consent records, and flags: short verbatim lines she thought were worth your attention. You do not see transcripts of your parent's conversations.
Can my parent keep something private? +
Yes. "Don't tell Tammy that" is honored, except when money has already moved, when someone is in danger, or when your parent says something that sounds like they might hurt themselves.
Where is the data? +
On servers in the United States. Phone numbers are stored as keyed hashes plus one encrypted copy she needs to dial. Processors are the telephone provider, the model host, the voice provider, the database and billing. None of them may use the data for anything else.
How do I cancel or delete? +
Text PAUSE to stop calls. Email privacy@earlene.ai to close the household and erase everything, usually the same day and always within 30 days. Any member of the household can ask.
Which states? +
Anywhere in the US for calls and the journal. Observations about mood and memory are not offered yet in Washington, Nevada or Connecticut, whose health-data laws need a separate consent we have not finished.
What does it cost? +
Nothing during the pilot, for the first ten families. About forty dollars a month per household after that, billed by card, cancel by text.
Talk to her before you decide.
Type a few lines on the site, or call and hear what your parent would hear.
She has a story, if you want it. It is over here, out of the way.